What We Promise

Responsible Gaming: Keeping Play Enjoyable

Gaming is a form of entertainment and not a source of income. We provide tools that help you stay in control, and support is available whenever you need it. mbislot is only for adults aged 18+.

Age 18 and upStay in control

How Old You Must Be

18+

Helpline Number

local problem-gambling helpline name and number

Getting Help

customer support hours (e.g. 24/7)

Tools You Can Use

Tools That Help You Stay in Control

⚡

Limit on Deposits

Choose a maximum deposit amount for each day, week or month.

🛡️

Limit on Losses

Choose the largest amount you are prepared to lose in a set period.

🎯

Excluding Yourself

Pause your account for a chosen period, or close it permanently.

💸

Reminder About Time

Receive reminders at regular intervals showing how long you have played.

💬

Your Account History

Your deposits, bets and withdrawals can be reviewed at any time.

🎁

Opting Out of Marketing

You can stop promotional messages at any time.

Steps to Follow

Putting Your Limits in Place

1
Member Login
Sign in to the mbislot account you use.
2
Open the Settings
Go into your Account Settings.
3
Gambling Responsibly
Go to the Responsible Gaming tab.
4
Decide on Limits
Select the limits on deposits, losses or session time that work for you.
5
Confirm and Save
Confirm and save. A higher limit may need a cooling-off period before it starts.

Checking Yourself

Is Your Gaming Still Healthy?

Questions for Yourself

Do you gamble for longer, or with more money, than you intended?
Do you keep gambling to recover money you have lost?
Have you ever borrowed money or sold belongings in order to gamble?
Do you become anxious or irritable when you are unable to gamble?
Has gambling had an effect on your work, studies or relationships?
Do you hide how much you gamble from family or friends?

If any of your answers is yes, think about setting limits or taking a break, and please contact local problem-gambling helpline name and number.

Helpful Advice

About Responsible Gaming

Main Principles

Treat play as entertainment and not as income
Decide on a budget before you begin
Do not try to recover losses
Have breaks often
Do not play when you are stressed or upset, or after drinking

Payment Tips to Help You Stay in Control

E-wallets or budgeting tools that have spending caps can make it easier to keep track. payment-specific spending control tips (optional)

What We Commit to You

Every player's age is verified (18+)
Tools for setting limits and taking breaks
Staff trained to help
Easy access to support resources
partner support organisations (only if real partnerships exist)

Questions and Answers

Questions About Responsible Gaming

What are the steps to set a deposit limit?+

In Account Settings → Responsible Gaming, pick a limit for each day, week or month.

Which self-exclusion periods can I choose?+

self-exclusion periods offered

What should I do if I feel I have lost control?+

Turn on self-exclusion immediately and contact local problem-gambling helpline name and number. Our support team is available through customer support channels (e.g. live chat, email) as well.

Is it possible to change or remove my limits?+

A lower limit applies straight away. Raising or removing a limit may require a cooling-off period first.

How are players who may be at risk identified?+

player protection monitoring process — describe only what's actually in place

Will my information be kept private?+

Yes. We treat responsible gaming conversations as private and handle them according to our Privacy Policy.

Play Sensibly

Choose a Platform That Looks After You

You can set your limits from the first day.